Privacy Policy

1. Introduction

Welcome to Spearrow ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform and services.

2. Contact Information

If you have any questions about this Privacy Policy or our practices, please contact us at:

3. Information We Collect

We collect the following types of information:

3.1 Information You Provide

• Name and contact information
• Account credentials
• Course preferences and learning history
• Payment information (processed securely through our payment processors)

3.2 Automatically Collected Information

• Device and browser information
• IP address and location data
• Usage data and learning progress
• Cookies and similar technologies

4. How We Use Your Information

We use your information primarily for:

• Providing and improving our educational services
• Processing your registration and maintaining your account
• Sending transactional emails related to your account and courses
• Tracking your learning progress and providing support
• Ensuring platform security and preventing fraud

5. Email Communications

We send only transactional emails directly related to your account and educational experience, including:

• Account verification and security notifications
• Course enrollment confirmations
• Course completion certificates
• Important updates about your enrolled courses
• Payment receipts and subscription information

We do not send marketing emails unless you explicitly opt-in to receive them. You can manage your email preferences through your account settings.

6. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Request deletion of your account and data
• Opt-out of non-essential communications
• Export your learning data
• Disable cookies and tracking technologies

7. Data Protection and Security

We implement robust security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Strict access controls and authentication
• Secure data backup and recovery procedures
• Employee training on data protection

8. Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time through your account settings or by contacting our support team.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect or maintain information from persons under 13 years of age, and no part of our platform is directed to persons under 13 years of age.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of our platform after such modifications constitutes your acknowledgment of the modified Privacy Policy.

11. Opt-Out Procedures

You can opt-out of various data collection and communication features:

11.1 Email Communications

• Click the "unsubscribe" link in any email
• Adjust email preferences in your account settings
• Contact our support team to manage your communication preferences

11.2 Cookies and Tracking

• Adjust your browser settings to reject cookies
• Use private browsing mode
• Enable "Do Not Track" in your browser settings

11.3 Data Collection

• Request minimal data collection through your account settings
• Opt-out of optional features that require additional data collection
• Contact our privacy team to discuss data collection concerns

12. Your California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information is collected about you
• Know whether your personal information is sold or disclosed
• Say no to the sale of personal information
• Access your personal information
• Request deletion of your personal information
• Equal service and price, even if you exercise your privacy rights